Expert Managed EDR Services
Traditional antivirus is dead. We deliver an enterprise-grade managed EDR solution for UK businesses. By combining elite Endpoint Detection and Response software with our 24/7 human Security Operations Center (SOC), we detect and neutralize ransomware before it spreads.
What is Managed EDR?
Managed EDR (Endpoint Detection and Response) is a cybersecurity service that combines advanced threat-hunting software with a dedicated team of human security analysts. While standalone EDR software only generates alerts when it spots suspicious activity on your laptops and servers, an EDR managed service means outsourced engineers are actively monitoring those alerts 24/7, investigating anomalies, and instantly isolating infected devices from the network to stop breaches in their tracks.
Inside our managed EDR solution
Installing software is not a strategy. True security requires active oversight. Here is exactly how NetMonkeys secures your commercial endpoints.
24/7 Threat Hunting
Hackers don't operate on a 9-to-5 schedule. Our UK-backed Security Operations Center (SOC) monitors your device telemetry around the clock. We look for hidden footholds, suspicious login patterns, and zero-day exploits that bypass basic antivirus.
Automated Host Isolation
If an endpoint is compromised by ransomware, speed is critical. Our managed EDR service can instantly sever a compromised laptop's connection to your corporate network and cloud servers, containing the threat before it can encrypt your company data.
Microsoft Defender Integration
As a certified Microsoft Solutions Partner, we seamlessly integrate our EDR capabilities with Microsoft Defender for Endpoint. If you are already utilizing Microsoft 365 Business Premium, we maximize the value of your existing licenses by wrapping them in our 24/7 human oversight.
Root Cause Remediation
We don't just send you an alert telling you something is broken. Our engineers reverse-engineer the attack, identify exactly how the threat bypassed your defenses, and provide actionable steps to close the vulnerability permanently through a comprehensive Cyber Security Audit.
Why an unmanaged EDR solution is dangerous
Buying an enterprise EDR software license without a dedicated security team is a recipe for disaster. EDR tools generate thousands of highly technical alerts every week.
For an in-house IT manager, this creates severe "alert fatigue." Crucial, targeted attacks get buried under mountains of false positives. By partnering with NetMonkeys, you outsource the noise. We filter out the false alarms and only escalate genuine threats, allowing your internal team to focus on driving business operations.
Human Verification
AI and machine learning are powerful, but they generate false positives. Every critical alert is verified by a human cybersecurity analyst before action is taken.
Ransomware Rollback
In the event of a successful encryption event, our EDR platform retains temporary backups of your files, allowing us to roll back the endpoint to a healthy state without paying a ransom.
Compliance Ready
Deploying a recognized, actively managed EDR platform is a core requirement for securing comprehensive Cyber Insurance and achieving Cyber Essentials Plus certification.
Traditional AV vs EDR vs Managed EDR
| Capability | Traditional Antivirus | Unmanaged EDR | Managed EDR (NetMonkeys) |
|---|---|---|---|
| Detection Method | Signature-based (only catches known viruses). | Behavioral & AI-based (catches unknown threats). | Behavioral + Expert Human Threat Hunting. |
| Response Time | None. Quarantines files locally. | Relies on your internal IT team noticing the alert. | Immediate 24/7 automated network isolation. |
| Alert Management | Low volume. | High volume (causes alert fatigue). | Zero fatigue. We handle all triage and false positives. |
| Remediation | Requires manual IT rebuild. | Provides data, but requires your team to fix it. | Our SOC provides full incident response and rollback. |
Common questions about endpoint security
What is the difference between MDR and Managed EDR?
Managed EDR focuses strictly on securing the endpoints (laptops, desktops, servers). MDR (Managed Detection and Response) is a broader term that encompasses EDR but also includes monitoring network traffic, cloud environments (like Microsoft 365 logs), and firewalls. Our Managed Security Services often combine both approaches for total coverage.
Do we still need a managed EDR solution if we have a firewall?
Yes. A managed firewall protects the perimeter of your office building. However, in a modern hybrid working environment, your employees take their laptops home and connect to public Wi-Fi networks. An EDR managed service ensures that the device itself is protected, regardless of what network it connects to.
Will an EDR agent slow down my staff's computers?
No. Modern EDR platforms (like Huntress or Microsoft Defender) are extremely lightweight. They use minimal CPU and memory resources to stream behavioral telemetry to the cloud, where the heavy analytical processing occurs.
Does this replace my internal IT team?
Not at all. A managed EDR solution is designed to support your internal IT department. By outsourcing the highly specialized 24/7 security monitoring to our SOC, your internal team is freed up to focus on daily operations, user support, and strategic IT projects.
Ready to deploy Managed EDR?
Stop relying on outdated antivirus. Partner with NetMonkeys to deploy an active, human-led managed EDR solution that protects your business from modern cyber threats 24/7.
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