Our IT support services in Manchester keep your teams running smoothly

Manchester

Reliable IT support solutions for Manchester & North-West of England. Experts in IT Services, AV solutions, cybersecurity, network and infrastructure management

IT Support in Manchester | Business IT support Services

At NetMonkeys, we are your trusted partner for IT support in Manchester, offering reliable, comprehensive managed IT services that empower your business to thrive in today’s digital-first world. Our team of local experts understand the unique challenges faced by businesses, and we are committed to delivering tailor-made IT solutions that drive efficiency, security, and growth.

Commitment to Clients

Integrity

Passion

Continuous Learning

Boldness

Why work with us?

Manchester IT services with real-world impact

As a trusted provider of IT support in Manchester, we ensure that every solution we offer is backed by thorough expertise and tailored to your business needs. We are proud to be accredited by all our industry-leading partners, ensuring that you receive managed IT services of the highest quality, supported by cutting-edge technology and best practices.

Your Manchester IT Partner

Proactive Problem-Solving

Industry-Specific Experience

Rapid Response Times

Scalability and Future-Proofing

Long-Term IT Strategy

You deserve an IT partner that truly understands your business challenges and technology needs. We provide reliable, professional, and proactive IT support across Manchester. We don’t just fix problems; we prevent them from happening, ensuring smooth operations for your business

Book a free consultation with our Manchester IT support team.

Audio and Video solutions to enhance business continuity, on-site security, communication and collaboration capabilities.

AV Solutions

NetMonkeys Audio and Video solutions offer you the latest in business technology installations to enhance business continuity, on-site security, communication and collaboration capabilities across your organisation.

Providing AV Solutions | IT & AV Services

AV Solutions that keep your business connected

Create and develop innovative, bespoke software solutions that complement client business strategies.

Software

NetMonkeys Software create and develop innovative, bespoke software solutions that complement client business strategies. Whether it’s designing and building mobile apps or developing customised employee engagement systems, our Software team think creatively to maximise collaboration, efficiency, and mobility of your systems.

Tailored software solutions | Software Development Services

We only recommend the best possible solutions to our clients and are accredited by every industry-leading partner we partner with.

Whether you’re looking to boost your team’s productivity with the power of tech, implement security best practices or unlock new levels of connectivity within a distributed team, NetMonkeys is on hand to help.

Our range of expert IT services will keep your teams running at pace.

IT Services

NetMonkeys IT Services is an award-winning managed service provider that offers reliable support when you need it most. We give you plenty of choice when it comes to selecting the right services to improve the efficiency and security of your internal business processes

Award-winning IT & Managed Services Provider | Top Rated

NetMonkeys IT Services is an award-winning managed service provider that offers reliable support when you need it most. We give you plenty of choice when it comes to selecting the right services to improve the efficiency and security of your internal business processes. The great part is, that services can be completely tailored to the specific needs of your business which is an essential step towards implementing long-lasting solutions.

Market leading, innovative and a little bit different.

Managed IT Support

Since 2006, we've been a leading IT managed services and support provider, helping companies across England with cybersecurity, infrastructure management, and more

Managed IT Support Provider | Robust IT Support Solutions

At NetMonkeys, we provide Managed IT Support that adapts to the unique needs of your business. Whether you're a small or growing business, our expert team delivers seamless IT services that empower your business to operate efficiently and securely.

NetMonkeys managed IT support is a proactive service that is always looking to improve the capability and efficiency of your business. IT Support is no longer about simply rebooting your PC or changing company passwords.

We help you transform your IT landscape to meet the evolving demands of your business. Our managed IT support goes beyond just fixing issues—we work as an extension of your team, delivering tailored technology solutions that drive growth, productivity, and innovation.

We're proactive when it comes to managed IT support.

NetMonkeys know that every business has its own individual needs and requirements from a support partner so we've created a flexible support foundation for small to medium enterprises.

To ensure this, we've formed three managed IT support offerings ranging from Bronze, Silver, and Gold, all designed to improve existing systems and equipment or we can help you create a bespoke support solution. 

With our managed IT support, you’ll maximise your IT investment by improving system performance, enhancing security, and reducing operational costs. Our team provides ongoing strategic advice to ensure that your technology aligns with your business goals, helping you leverage IT as a competitive advantage.

Our experience as business technology partners has shown how important it is to have a great team behind us that our clients can rely on.

The NetMonkeys Troop will always provide a friendly service, with the passion and experience to help you and your users get the most from business technology. By partnering with us, you're not just gaining an managed IT provider; you’re collaborating with a trusted technology partner that understands your business goals.

Hundreds of UK businesses trust us with their managed IT support and more

Book a free consultation with our managed IT support team.

Unlock the power of insights with Microsoft Power BI.

Power BI

Helping over 1000 UK businesses do more with advanced Power BI solutions and the Microsoft Power Platform stack, including Microsoft 365, Dynamics 365, Azure, Power Apps, Power Automate, and more

UK's Leading Microsoft Power BI Company | Business Intelligence Specialists

At NetMonkeys, we specialise in helping businesses harness the full power of Power BI. Our team of experts offer a range of services to meet your specific needs, whether you’re just starting with business intelligence or looking to optimise your existing Power BI setup. 

Visualise your date with a click

Tailored data strategy

Advanced, industry-leading security capabilities

Microsoft Power BI is a business analytics service that enables teams to discover new insights from their data, giving employees the capability to input data and interpret results derived from up-to-date analytics.

If you want to take your data even further, Power BI has a whole host of powerful integrations with the Microsoft Power Platform stack including Microsoft 365, Dynamics 365, Azure, Power Apps, Power Automate, Power Virtual Agent, and a Power BI premium upgrade for those who want access to more advanced features.

Take your data further with Power Platform Integrations

Power BI is Microsoft’s leading business intelligence tool, designed to help businesses like yours make sense of vast amounts of data. Whether you're looking to optimise operations, improve customer experiences, or drive growth, Power BI transforms data into easily digestible, visual reports and dashboards that can be shared across teams.

Book a free consultation with our helpful team.

Making AI work for you

Artificial Intelligence

Let's help you get started with Artificial Intelligence in your business with a free AI consultation

Every business has its own story. Whether you're taking your first steps into AI or looking to scale existing capabilities, we're here to turn possibilities into practical solutions that your team will actually use

AI isn't just another technology trend—it's becoming as essential as having a website. Our AI Innovation Program helps you cut through the hype and build something real: solutions that solve actual problems and create genuine value for your business.

Discovery Phase: Getting to Know Your World

Think of this as your roadmap to AI success. You can dive in with our complete program or start with individual services that make sense for where you are right now. We've designed each step to deliver real results while building towards your bigger picture.

Foundation Phase: Building Your Launchpad

Implementation Phase: Making It Happen

AI Strategy Development

Business Case Development

Implementation & Development

Strategic Implementation Workshop

Organisational Development

AI Governance & Risk Management

Services That Work For You

See results quickly, build for the future

We're here to walk alongside you through every stage of your AI journey, turning complex technology into practical tools that help your business grow.

Ready to explore what AI can do for your business?

Integrating business systems and applications to maximise efficiency.

System Integration

We offer end-to-end system integration and management to streamline your IT infrastructure and optimise business performance.

IT System Integration - Comprehensive System Management

Integrating multiple systems into one or move data seamlessly between your core applications, our team will collaborate with you to maximise workflow efficiency for your business.

Integration isn't just about shifting data from locations, unify your API architecture and streamline your work across hybrid and multi-cloud environments.

The Microsoft Teams cloud-based telephony solution.

Microsoft 365 Business Voice

Enhance your business communication with Microsoft 365 Business Voice by partnering with a leading Microsoft 365 company offering top-tier voice solutions.

Microsoft 365 Business Voice | Leading Microsoft 365 Company

Microsoft 365 Business Voice is a powerful and flexibile telephone system integrated with Microsoft Teams for small and medium organisations. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage.

You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and more. You can even give people their own phone numbers so they can get calls directly.

What's included in Microsoft 365 Business Voice?

Microsoft 365 Business Voices enhances communication and productivity within your organisation, allowing you to make calls, send messages, set up meetings and collaborate using Office 365 from one easy to use application. Integrated with Microsoft Teams and Outlook, Business Voice gives you the flexibility to work from any device and connect with colleagues and clients in the UK and globally.


At NetMonkeys we want to support our clients in implementing solutions that work together and tie to other parts of the network to ultimately make it easier to plan and budget for changes in the future.

If you would like to know more about our CCTV solutions and installation process, please feel free to get in touch below.

Implementing solutions that work for you.

Keeping you connected to maintain business continuity.

Network Cabling

We offer superior communications and data centre cabling  including Cat 5e, Cat 6/6A, Cat 7/7A, Fibre, Power Management, Wireless Mesh, and Wireless Point to Point.

Network & IT Cabling Installation | Communications & Data Centre Cabling

Seamless implementations

Keeping networks strong

A wireless environment

NetMonkeys provide expert solutions to address all communications cabling and data centre requirements. Our services range from smaller point moves such as adding or changing cables, to the design, implementation, and management of complete solutions and installations.

Artificial Intelligence that transforms data interpretation.

Machine Learning

Transform your business with machine learning solutions designed for scalability and performance. Built on Microsoft Azure, our ML services enhance decision-making and efficiency.

Machine Learning for Businesses | ML Built on Microsoft Azure

Complex Data Relationships are often the intricate first hurdle for businesses and with deep Learning now the fastest growing field in Artificial Intelligence it’s disrupting every industry.

Built on the Microsoft Azure platform, our Machine Learning services provide a multifaceted approach to delivering better insight for our clients. Whether it be reducing the spend on delivery or choosing the next best retail space, we enable businesses to use data to drive all decisions.

Managing all areas of your infrastructure.

Infrastructure Management

Secure your company's future with our remote and onsite IT infrastructure management, designed to ensure continuous and safe business operations.

IT Infrastructure Management Service |Technology Infrastructure

NetMonkeys offer second and third-line support to effectively monitor and manage all aspects of your infrastructure through a blend of remote and on-site services tailored to your needs.

With second & third line support from NetMonkeys, we can deliver the practical experience of industry-leading tools, devices, and applications for IT infrastructure whilst providing day-to-day cover for your internal IT personnel.

Managing and maintaining all areas of your infrastructure.

Business continuity is always a primary concern within our services and we are experts in key areas that require constant management and assessment. 

Business Continuity is not just systems and software but people too. Organisations who have internal IT personnel and need absence cover, out-of-hours support, or simply a day additional resource can make use of our infrastructure management support offering.  

Business continuity is key to building resilience.

Creating relationships with internal teams is a focus of our infrastructure team. We're here to lend a hand when required or to keep high levels of cover on the areas you need support.

At NetMonkeys we implement shared helpdesk systems, provide access to monitoring and host technology advancement sessions to strengthen relations and ensure the organisation received the most seamless service possible.

A proactive way to keep your business protected.

Cyber Essentials

Secure your business with Cyber Essentials & Essentials Plus, ensuring robust protection against cyber threats. Powered by NetMonkey's Cyber Academy.

Cyber Essentials and Essential plus for UK Businesses

Get Cyber Essentials Certified

Cyber Academy and Cyber Awareness training

As technology and applications develop at high speed so do the threats they encourage. According to government data, cyber-attacks cost the UK economy around £10 billion every year. They estimate that seven out of 10 companies will be affected by a serious breach or as a result of these attacks. Whatever you cannot prevent, you have to plan for immediately.

Digital security has to become a cultural foundation.

The role of education and prevention for an organisation's users is often overlooked in a company’s response to cyber threats. Contact us below to see how the NetMonkeys Cyber Academy can become an integral part of your staff onboarding and development plans.

Not all equipment can be cloud delivered.

Network Infrastructure

Reliable network infrastructure solutions for every industry, customised to your specific hardware or software requirements, managed by UK's leading IT specialists.

IT Network Infrastructure | Cloud-hosted or On-Site solutions

The transition to cloud-hosted infrastructures and Software as a Service (SaaS) has been incredibly fast and wide-reaching for all industries. NetMonkeys understands how essential it is to support any core on-site infrastructure as we guide you through making, or continuing that transition. 

Your local network can also be a single point of failure for business-critical processes and may make you a target for gateway cyber threats.

We will help you cope with the increasing demands of availability and connectivity on your infrastructure and protect you against any of the dangers that can be associated with it.

Your network infrastructure involves all the resources that make your business operations possible. Business continuity demands that critical operations have to be kept online or downtime kept to an absolute minimum.

A great Network Infrastructure has to ensure that all of these resources are working in concert, with the least strain, and the smoothest connections.

Collaboration is essential, wherever we are.

Microsoft Teams

Our Microsoft 365 specialists guide UK companies, from large enterprises to SMEs, in effectively implementing Microsoft Teams for seamless collaboration

Microsoft Teams Meeting | Built for the Modern UK Workplace

Empowering teams with collaboration capabilities.

The hybrid working revolution.

Streamline your workflow with integrations.

Teams brings your organisation together.

You don’t need us to remind you how the modern workplace environment has shifted in recent times. Microsoft Teams has the most secure and effective tools to meet the challenges that this has brought to businesses of all sizes. 

Sharing, collaborating, calling, and meeting are all represented in the most user-friendly way with the flexibility to use the application on any device, from anywhere.

Utilising your data to its full potential.

Data Warehouse

Harness the power of an Enterprise Data Warehouse for deeper insights and smarter decisions, helping you unlock the full potential of your business data.

Data Warehouse | Do More with Your Business Data

Integrating with your internal processes

Administration and management

A data warehouse enables businesses to make greater strategic business decisions with accurate data analysis. Our goal is to transform the way our clients interpret data, with the knowledge that they have access to reliable information to enhance their business strategy

Utilising your data to its full potential

Ultimate security for your premises.

CCTV

Expert onsite and remote IT support to maintain and optimise your surveillance infrastructure.

Managed Services for CCTV  | Onsite & Remote IT Support

The progression in CCTV technology has been staggering in recent times. The option to move to IP and also Wireless CCTV devices is more achievable now. Traditional CCTV devices have been cumbersome to manage and require more effort to enable remote monitoring. Newer IP based CCTV has allow IT Managed Service Businesses to offer support and maintain CCTV within the IT services contract.

Improving your on-site security is essential.

Our IP CCTV solutions are designed to be remotely managed which includes updating and back up of CCTV footage. CCTV linked with door entry systems and remotely managed and monitored by our security monitoring services means we can offer our clients around the clock support and ultimately, peace of mind.

Around the clock support with remote management.

An Intranet that delivers seamless collaboration.

SharePoint

We deliver customised Microsoft Sharepoint solutions to over 3000 employees in London, Midlands and the North west, helping our clients collaborate better.

UK's Microsoft Sharepoint Services Provider| MS Sharepoint Experts

Tailored implementation

Creating a valued company hub

Integrated for easy collaboration

NetMonkeys have specialised in SharePoint for over 10 years and achieved enterprise-class applications for our clients. SharePoint has the ability to deliver solutions designed to empower staff with dynamics solutions to file sharing, news, and resources.

Secure and innovative cloud solutions.

Services on Demand

NetMonkeys offers both onsite and remote IT & Tech support for your business. Over 20 IT & software solutions to choose from.

IT Support Services on Demand | Onsite and Remote IT Solutions

IT services don’t always come in the form of service contracts and fully managed service offerings. At NetMonkeys we offer our clients on-demand support so that you have the flexibility to use any one of our services when and if you need them.

NetMonkeys know that all businesses are different.  That’s why our services can be offered to you without the need for service-level agreements or fully managed offerings.

Support and services to suit your business.

On-demand services deliver the same access to all of the knowledge, experience, and consultancy in the most flexible way.

We can be there as and when you need us to work on-site or remotely, with over 20 services to choose from across IT Services, AV Solutions, and Software.

NetMonkeys has over 20 years experience of working with successful small businesses. It would be fair to suggest that we have often been a major part of how those small businesses develop into much bigger enterprises alongside us.

Things don't always go to plan and that’s why we have our On-Demand services, these services mean you still get the expertise you need. Find out how we do things by getting in touch below.

Facial recognition that enhances secure access.

Door Entry Access

We support UK companies with comprehensive door entry access solutions to enhance security and streamline entry management with biometric ID verification, facial recognition and more

Door Entry Access | Access Control Systems & Software

Access control systems no longer need to be a simple code or door fob solution. At NetMonkeys, we work with access control software and door controllers that allow mobile phone, biometric fingerprint, and facial recognition camera access.

Go the extra mile when securing your premises.

To ensure you get the right door entry access solutions for your premises, we conduct a thorough on-site survey before we implement any of our security solutions, providing a full review with recommendations as part of our design service.

Get in touch below to find out how our Door Entry Access solutions can work for your business.

Finding the best solution for your business.

Microsoft Cloud

Enhance productivity with our tailored suite of Microsoft cloud solutions. Our Microsoft 365 specialists are ready to support your business needs and drive your success.

IT Support in Manchester

What we do best