Infrastructure Management

Managing all areas of your infrastructure...

Managing and maintaining all areas of your infrastructure.

NetMonkeys offer second and third-line support to effectively monitor and manage all aspects of your infrastructure through a blend of remote and on-site services tailored to your needs.

With second & third line support from NetMonkeys, we can deliver the practical experience of industry-leading tools, devices, and applications for IT infrastructure whilst providing day-to-day cover for your internal IT personnel.

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Business continuity is key to building resilience.

Business continuity is always a primary concern within our services and we are experts in key areas that require constant management and assessment. 

Business Continuity is not just systems and software but people too. Organisations who have internal IT personnel and need absence cover, out-of-hours support, or simply a day additional resource can make use of our infrastructure management support offering.  

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What does IT Infrastructure cover?

Annual Leave Cover

Sickness Cover

2nd or 3rd Line Support

Out of Hours Helpdesk

Application Support

Specific Technology Support

Hybrid support at it's best.

Creating relationships with internal teams is a focus of our infrastructure team. We're here to lend a hand when required or to keep high levels of cover on the areas you need support.

At NetMonkeys we implement shared helpdesk systems, provide access to monitoring and host technology advancement sessions to strengthen relations and ensure the organisation received the most seamless service possible.

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More services

Interested in our services? Get in touch for more information!