NetMonkeys Assist are one of the leading Managed IT Service Providers in Manchester and the Midlands. Our Managed IT Services include Managed IT Support, IT Consultancy, Data Backup, Network Support and a wide range of IT Solutions such as the Microsoft product stack which includes Office 365, Azure to Amazon AWS and a myriad of Anti Virus, firewall and threat management products.
We believe IT support should be a valued service offering in all businesses and to do that we need to ensure that we’re delivering services to meet our client expectations. Our commitment to ensure we have the correct skill applied to each project results in more success and it’s this continued success that keeps clients with us year upon year.
Do you need Managed IT services?
Providing a high level of support requires a matrix of skills, internal network support, software development, business continuity, strategic planning and system maintenance but this unrealistic for many businesses to bring in house. A Managed service from NetMonkeys Assist delivers all facets of Technology management and we provide the ultimate in peace of mind for our clients.
Managed Services from NetMonkeys Assist will include:
- Fully managed service desk
- 24/7 coverage
- 1 hour SLA
- Dedicated Account Manager
- Quarterly performance reviews
- Dedicated Project Manager for all changes
- Monthly statistics
- Managed threat protection and Anti Virus
- Onsite escalation
As Microsoft partners and with a high client retention rate of over 95%, NetMonkeys Assist are renowned as one of the most experienced Managed IT Service providers in the UK. Our network of consultants located across Manchester and the Midlands ensure they are close by should an on-site emergency visit be required as opposed to remote IT Support.